Frequently Asked Questions
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- I’d like to order or replace a discontinued doorstyle. What should I do?
- How do I replace a broken or damaged hinge on my cabinet?
- Can you get me some more information, including cost and availability, of a particular product or component?
- How do I replace roll-out tray drawer adapters and drawer guides?
- Can I buy cabinets online?
- Where can I get additional product specifications?
- Can you send me some product literature?
- How much do your cabinets cost?
- There are some minor scratches and nicks on my cabinets. How can I repair these?
- Can you send me warranty information?
- How do I clean and care for my cabinets?
A: Unfortunately, once a doorstyle and finish color has been discontinued, Merillat no longer manufactures that cabinetry or its components. Our recommendation is that you visit a dealer in your area for additional assistance and advice. To find a dealer near you, use our Find a Dealer tool.
A: If you have a hinge or drawer glide (with the exception of Amerock hinges) and are the original home owner, please mail the item to the address below for replacements. Parts are replaced one-for-one and submitted parts will not be returned. Please note that we extend the limited lifetime warranty provided by the hinge and drawer glide supplier and the vendor has the right to make changes to their product that, in some cases, may require some homeowner modification to their cabinet.
If you are not the original homeowner, you can purchase hinges by going to our “Contact” link on this website or e-mail merillatconsumer@mascobcg.com and requesting a parts order form. Please note that hinges are $10.00 per pair, which includes tax (where applicable), shipping and handling and one sample is required.
If you have Amerock hinges (marked with a capital A with a circle around it), this are no longer covered under warranty and can be purchased. You can purchase hinges by going to our “Contact” link on this website or e-mail merillatconsumer@mascobcg.com and requesting a parts order form. Note that we only offer the one color of Amerock hinges that was originally used.
Mailing Address –
Masco Builder Cabinet Group5353 W. US 223
Adrian, MI, 49221
Attn – Parts Department
Q: Can you get me some more information, including cost and availability, of a particular product or component?
A: To get further information on our products, please contact a local dealer. To find a dealer near you, use our Find a Dealer tool.
A: We can send you replacements. Please locate the part number molded into the item. Email this number along with your complete name and address using our contact form.
A: Currently, we only sell a limited number of accessories online. To purchase any of these, please visit our Shop section. To purchase any other accessories, or any of our cabinetry, please visit a dealer. To find a dealer near you, use our Find a Dealer tool. Click here to learn more about why Merillat doesn‘t sell cabinetry online.
A: All of our product spec books are available online. Click here to find the appropriate book.
A: Yes we can! To order printed literature, please click here. You can also download any of our brochures on this page if you prefer not to receive them in the mail.
A: Please contact your local Merillat dealer for pricing information. None of our products (except those sold in our Shop section) are available direct. Please click here to locate a cabinet dealer. He or she will provide a price quote for the cabinetry of your choice. If you save your product preferences in an online workbook, you will be able to print a convenient list of products you are interested in. This will allow your dealer to help you in the most efficient manner.
A: For minor stain and finish touch-ups on your cabinets, we recommend our touch-up kits. You may purchase these in our Shop section. For repairing larger surface areas, please contact your local Merillat dealer. He or she can assist you with the purchase of larger quantities of stain/sealer. To find a dealer near you, use our Find a Dealer tool.
A: Warranty information is available online in the warranty section. For additional inquiries, you might want to visit a dealer in your area. To find a dealer near you, use our Find a Dealer tool.
A: For details on how to properly clean and care for your Merillat cabinets, we suggest you click here to visit the Cleaning and Care section of our site. For additional inquiries, you might want to visit a dealer in your area. To find a dealer near you, use our Find a Dealer tool.
